Feel free to share any notes on how you feel about the experience your clients have when they work with you - consider your current onboarding, offboarding and in-program experience.
Feel free to note anything you'd change.
Make a shortlist of things you know you want to address here.
Make a shortlist here.
This is typically the sales call you have with a potential client before they become a client, but feel free to include any notes about your 1:1 calls in general here.
Feel free to note if you don't send anything in the mail and don't plan to...